Front Desk Concierge – Senior Living, Training & Benefits

Benchmark Senior Living; Mystic (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

8 holidays & 3 floating holidays

Discounted Meal Program

Paid Training & Uniforms

Associate Referral Bonus Program

Physical & Mental Health Wellness

401k Retirement Plan with CompanyMatch

Medical,Vision & Dental Benefits

Tuition Reimbursement Program

Vacation and Health & Wellness PTO

Job summary

Academy Point Mystic, a Benchmark Senior Living community, is seeking a friendly front desk associate to welcome visitors and support residents. You will coordinate with care teams, handle inquiries, arrange appointments, and assist with amenities to create a warm, safe environment.

This on-site role offers opportunities for growth, paid training, and a comprehensive benefits package as part of Benchmark Senior Living’s commitment to lifelong relationships and outstanding resident service.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system and capable of teaching others

Responsibilities

• Greets visitors immediately upon arrival.
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner.
• Offers refreshments (coffee, water, etc.) to visitors, where applicable.
• Manages the doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book.
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.).
• Keeps lobby clean and neat, free of clutter and trash.

Skills

High school diploma

Telephone system expertise

Education

High school diploma or equivalent

Job description

Academy Point Mystic, a Benchmark Senior Living community, is seeking a friendly front desk associate to welcome visitors and support residents. You will coordinate with care teams, handle inquiries, arrange appointments, and assist with amenities to create a warm, safe environment.

This on-site role offers opportunities for growth, paid training, and a comprehensive benefits package as part of Benchmark Senior Living’s commitment to lifelong relationships and outstanding resident service.