Resident Concierge & Front Desk Associate

Benchmark Senior Living; Connecticut; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

8 holidays & 3 floating holidays

Discounted Meal Program

Paid Training & Uniforms

Associate Referral Bonus Program

Health & Wellness programs

401k Retirement Plan with Company Matc

Medical, Vision & Dental Benefits

Tuition Reimbursement Program

Vacation and Health & Wellness PTO

Job summary

Academy Point Mystic, a Benchmark Senior Living community, is seeking a Front Desk Receptionist to serve as the information hub for residents, families, potential residents, staff, guests, and visitors. The role also provides support for certain computer processing duties as appropriate.

You will greet visitors, manage appointments, assist residents with concierge tasks, and help keep the lobby welcoming and orderly. This position offers opportunities for growth within a caring team.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system and capable of teaching others.

Responsibilities

• Greets visitors immediately upon arrival.
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner.
• Offers refreshments to visitors, where applicable.
• Manages the doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book.
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.).
• Keeps lobby clean and neat, free of clutter and trash.

Skills

Telephone system expertise

Customer service

Education

High school diploma or equivalent

Job description

Academy Point Mystic, a Benchmark Senior Living community, is seeking a Front Desk Receptionist to serve as the information hub for residents, families, potential residents, staff, guests, and visitors. The role also provides support for certain computer processing duties as appropriate.

You will greet visitors, manage appointments, assist residents with concierge tasks, and help keep the lobby welcoming and orderly. This position offers opportunities for growth within a caring team.