Front Desk Concierge – Primary Care Clinic

Lower Keys Medical Center; Key West (FL); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

Generous PTO

Extended illness benefits

401(k) with company match

Career development

Licensure and certification reimburse

Student Loan Support

Rewards and recognition programs

Pet insurance

Identity protection

Legal insurance

Job summary

Lower Keys Medical Center seeks a friendly Receptionist to welcome patients, visitors, and staff with professionalism and care at the front desk. You will manage phone calls, direct visitors, schedule appointments, and provide essential administrative support to keep the facility running smoothly.

This role emphasizes excellent communication, confidentiality, and reliable attendance in a team-driven environment.

Qualifications

• 0-2 years of customer service or office administration experience preferred.
• Proficient in Microsoft Office and basic computer applications.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and welcome patients, visitors, and vendors, directing them to the right person or department.
• Answer and transfer phone calls; provide courteous, accurate information.
• Respond to inquiries promptly and professionally; route requests as needed.
• Perform general clerical duties: filing, copying, and routine correspondence.
• Maintain a clean, organized reception area to create a positive first impression.
• Schedule appointments and coordinate meetings as needed; manage calendars.

Skills

Customer service

Front desk operations

Communication skills

Multitasking

Confidentiality

Tools

Microsoft Office Suite

Phone systems

Job description

Lower Keys Medical Center seeks a friendly Receptionist to welcome patients, visitors, and staff with professionalism and care at the front desk. You will manage phone calls, direct visitors, schedule appointments, and provide essential administrative support to keep the facility running smoothly.

This role emphasizes excellent communication, confidentiality, and reliable attendance in a team-driven environment.