Front Desk Concierge | Patient & Visitor Support

Margate Health & Rehabilitation Center; Town of Florida (NY); On-site; USD 32,000 - 40,000; Full time

Job summary

Margate Health & Rehabilitation Center is seeking a friendly Receptionist to greet patients and visitors, answer calls, and provide directions within the facility. This role requires professional communication and customer service at the front desk in a healthcare setting.

Responsibilities include directing visitors, scheduling appointments, handling mail and deliveries, and performing general clerical tasks. Experience with Microsoft Office helps, and a High School diploma is required.

Qualifications

• High School Diploma or GED is required.
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greet patients, visitors, and guests; determine the purpose of each visit and direct or escort to the appropriate location.
• Answer, screen, and direct phone calls; take messages and schedule appointments if needed.
• Receive mail, documents, packages, and courier deliveries and deliver or distribute items.
• Perform administrative and clerical support tasks.
• Perform basic filing and recordkeeping.
• Report any complaints to immediate supervisor.

Skills

Verbal communication

Interpersonal skills

Customer service

Administrative procedures

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Margate Health & Rehabilitation Center is seeking a friendly Receptionist to greet patients and visitors, answer calls, and provide directions within the facility. This role requires professional communication and customer service at the front desk in a healthcare setting.

Responsibilities include directing visitors, scheduling appointments, handling mail and deliveries, and performing general clerical tasks. Experience with Microsoft Office helps, and a High School diploma is required.