Healthcare Front Desk Coordinator

Midtowncenterfhr; Memphis (TN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Midtown Center for Health and Rehabilitation is seeking a friendly, professional Receptionist to join our team. You will be the first point of contact for residents, families, staff and visitors, helping to create a warm, positive, and organized environment every day.

Responsibilities include answering phones, greeting guests, managing mail, coordinating deliveries, and supporting daily administrative tasks under the Administrator's direction.

Qualifications

• Excellent verbal and written communication skills.
• Knowledge of Microsoft Outlook, Excel, and Word is a plus.
• A high school diploma or GED is required, or equivalent work experience.

Responsibilities

• Answers telephones and directs the caller to the appropriate employee.
• Pages employees when they have a phone call.
• Transfers a caller to an employee's voice-mail (if equipped) or takes a message when the employee is unavailable.
• Greets and directs visitors to their desired destinations.
• Provides callers with information, such as facility address, directions, and location.
• Receives, sorts, and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assist with other related administrative support and clerical duties such as copying, faxing, filing, and other duties as assigned.
• Must be able to multitask.

Skills

Verbal and written communication

MS Office (Outlook, Excel, Word)

Education

High school diploma or GED

Job description

Midtown Center for Health and Rehabilitation is seeking a friendly, professional Receptionist to join our team. You will be the first point of contact for residents, families, staff and visitors, helping to create a warm, positive, and organized environment every day.

Responsibilities include answering phones, greeting guests, managing mail, coordinating deliveries, and supporting daily administrative tasks under the Administrator's direction.