Front Desk Concierge - Patient-Focused Medical Center

Prime Healthcare; Pampa (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Pampa Regional Medical Center in the Texas Panhandle is seeking a friendly Receptionist to join an award-winning team committed to quality, compassion, and community. The role supports patient flow by greeting visitors, scheduling appointments, and directing patients to the appropriate services.

You will perform preliminary payment assessments before providers see patients, handle follow-up scheduling, and maintain clear, compassionate communication with patients and staff during fast-paced days.

Qualifications

• Previous receptionist experience preferred.
• Knowledge of medical terminology preferred.
• Strong written and verbal communication skills.
• Ability to multi-task and meet deadlines.
• Analytical and problem-solving abilities.
• Customer service experience required.
• High School Diploma or GED preferred.

Responsibilities

• The Receptionist greets patients and directs them to the needed services.
• Schedule and manage appointments and preliminary payment assessments.
• Arrange follow-up visits and maintain patient communication.

Skills

Customer service

Clear communication

Multi-tasking

Medical terminology

Problem solving

Written communication

Education

High School Diploma

Job description

Pampa Regional Medical Center in the Texas Panhandle is seeking a friendly Receptionist to join an award-winning team committed to quality, compassion, and community. The role supports patient flow by greeting visitors, scheduling appointments, and directing patients to the appropriate services.

You will perform preliminary payment assessments before providers see patients, handle follow-up scheduling, and maintain clear, compassionate communication with patients and staff during fast-paced days.