Patient Account Registrar

Pampa Regional Medical Center; Pampa (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Pampa Regional Medical Center seeks a Patient Account Registrar to interview patients or representatives to obtain demographics and insurance information, and to secure eligibility, benefits and authorizations as applicable. The role collaborates with Admitting and PBX/reception areas and requires data entry accuracy.

Proficiency in medical terminology, strong communication, and customer service experience are essential.

Qualifications

• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).
• Previous hospital admissions experience preferred.

Responsibilities

• Interviews patients or representatives to obtain demographics and insurance information.
• Secures eligibility, benefits and authorizations as applicable.
• Works with Admitting department and PBX/reception areas.
• Operates a computer to input and retrieve data.
• Communicates with diverse patient populations across age groups.
• Performs special projects or other assignments as required.

Skills

Medical terminology

Communication skills

Customer service

Multitasking

Analytical thinking

Education

High School Diploma or GED

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Pampa Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Located in the center of the Texas Panhandle, Pampa Regional Medical Center is a 25-bed critical-access hospital serving our communities with a full range of surgical and medical services. Pampa Regional Medical Center is certified by the Accreditation Commission for Health Care (ACHC) and has been recognized by the Leapfrog Group and Healthgrades for patient safety and was named among the “100 Top Hospitals” by IBM Watson Health in 2018. Pampa Regional offers key services to the community including heart care, emergency services, urgent care, surgical services and more. For more information visit www.prmctx.com .

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe

Qualifications

Education and Work Experience

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills .
• Ability to multi-task, prioritize needs to meet required timelines .
• Analytical and problem-solving skills .
• Customer Services experience required .
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf