IOP Clinic - Receptionist

Prime Healthcare; Pampa (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Pampa Regional Medical Center in the Texas Panhandle is seeking a friendly Receptionist to join an award-winning team committed to quality, compassion, and community. The role supports patient flow by greeting visitors, scheduling appointments, and directing patients to the appropriate services.

You will perform preliminary payment assessments before providers see patients, handle follow-up scheduling, and maintain clear, compassionate communication with patients and staff during fast-paced days.

Qualifications

• Previous receptionist experience preferred.
• Knowledge of medical terminology preferred.
• Strong written and verbal communication skills.
• Ability to multi-task and meet deadlines.
• Analytical and problem-solving abilities.
• Customer service experience required.
• High School Diploma or GED preferred.

Responsibilities

• The Receptionist greets patients and directs them to the needed services.
• Schedule and manage appointments and preliminary payment assessments.
• Arrange follow-up visits and maintain patient communication.

Skills

Customer service

Clear communication

Multi-tasking

Medical terminology

Problem solving

Written communication

Education

High School Diploma

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Pampa Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Located in the center of the Texas Panhandle, Pampa Regional Medical Center is a 25-bed critical-access hospital serving our communities with a full range of surgical and medical services. Pampa Regional Medical Center is certified by the Accreditation Commission for Health Care (ACHC) and has been recognized by the Leapfrog Group and Healthgrades for patient safety and was named among the “100 Top Hospitals” by IBM Watson Health in 2018. Pampa Regional offers key services to the community including heart care, emergency services, urgent care, surgical services and more. For more information visit www.prmctx.com.

Responsibilities

The Receptionist will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them. Make patient appointments and follow up appointments.

Qualifications

• 1. Previous experience as a receptionist preferred.
• 2. Knowledge of medical terminology preferred.
• 3. Effective written and verbal communication skills
• 4. Ability to multi-task, prioritize needs to meet required timelines
• 5. Analytical and problem-solving skills
• 6. Customer Services experience required
• 7. High School Graduate or GED Equivalent preferred

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf