Front Desk Concierge: Patient Access & Admin Support

AltaPointe Health; Daphne (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

AltaPointe Health is seeking a front desk receptionist at EastPointe Hospital in Daphne, Alabama. The role includes greeting visitors, signing in guests, and directing them to AltaPointe staff, while ensuring HIPAA compliance and maintaining orderly front desk operations.

Responsibilities extend to handling calls, supporting administrative tasks, distributing mail, managing HR-related meal tickets, and keeping records up-to-date.

Qualifications

• High school diploma or equivalent; one year experience in hospital/office front desk/reception duties.
• Proficient in Microsoft Office products (Outlook, Word, Excel).
• Ability to concentrate and maintain accuracy amid interruptions.

Responsibilities

• Greet all visitors entering the lobby and manage sign-in; HIPAA compliance and tracking items on loan.
• Handle incoming and outgoing calls; connect to appropriate AltaPointe staff; maintain phone records.
• Perform administrative support duties; issue and manage key fobs; manage staff calendars and meals; process payroll-related meal tickets.
• Distribute mail and packages; maintain lost-and-found; coordinate with security and staff during emergencies.

Skills

Microsoft Office proficiency

Front desk

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

ShoreTel phone system

Avatar system

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

AltaPointe Health is seeking a front desk receptionist at EastPointe Hospital in Daphne, Alabama. The role includes greeting visitors, signing in guests, and directing them to AltaPointe staff, while ensuring HIPAA compliance and maintaining orderly front desk operations.

Responsibilities extend to handling calls, supporting administrative tasks, distributing mail, managing HR-related meal tickets, and keeping records up-to-date.