Front Desk Concierge & Night Audit Specialist

Southern Baptist Theological Seminary; Louisville (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

A notable theological institution in Louisville, Kentucky is seeking a candidate for a customer service role at its hotel. Responsibilities include managing guest check-ins/outs, processing reservations, and addressing concerns. Candidates should have at least one year of experience in hospitality or customer service, along with basic accounting skills. The role requires effective communication and multitasking abilities. This position will involve working nights and weekends as necessary.

Qualifications

• No specific educational background required.
• Preferred one year of experience in customer service, sales, or hospitality.
• Some accounting experience required.

Responsibilities

• Interact positively with all hotel guests and staff.
• Process guest reservations, check-ins, and check-outs.
• Address guest concerns professionally.
• Maintain cleanliness of hotel areas.
• Respond to maintenance emergencies.

Skills

Multitasking

Basic computer skills

Stress management

Professional appearance

Communication

Guest service

Attention to cleanliness

Dispatching

Tools

Computer

Copy machine

Printer

Job description

A notable theological institution in Louisville, Kentucky is seeking a candidate for a customer service role at its hotel. Responsibilities include managing guest check-ins/outs, processing reservations, and addressing concerns. Candidates should have at least one year of experience in hospitality or customer service, along with basic accounting skills. The role requires effective communication and multitasking abilities. This position will involve working nights and weekends as necessary.