Night Auditor – Guest Experience Leader | Immediate Pay

Kana Hotel Group; Louisville (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Immediate Pay

Vacation time

Sick time

Holiday pay

Bonus opportunities

Employee discounts

Disability insurance

Life insurance

Job summary

A hospitality company in Kentucky is looking for team members dedicated to delivering exceptional service to guests. The role includes ensuring guest satisfaction by handling inquiries, maintaining cleanliness at the front desk, and assisting with check-ins. Candidates should possess a high school diploma, customer service experience, and have attention to detail. The organization offers various benefits including medical, dental, and bonuses, with opportunities for career advancement.

Qualifications

• Previous experience in hospitality preferred.
• Experience handling cash and credit card procedures.
• Knowledge of hotel layout and amenities.

Responsibilities

• Review guaranteed arrivals and validate credit cards.
• Ensure proper room cleaning status for housekeeping.
• Provide guests information about hotel amenities.
• Respond promptly to guest inquiries and complaints.
• Maintain cleanliness and organization at the front desk.

Skills

Customer service

Attention to detail

Organizational skills

Education

High School diploma/GED

Job description

A hospitality company in Kentucky is looking for team members dedicated to delivering exceptional service to guests. The role includes ensuring guest satisfaction by handling inquiries, maintaining cleanliness at the front desk, and assisting with check-ins. Candidates should possess a high school diploma, customer service experience, and have attention to detail. The organization offers various benefits including medical, dental, and bonuses, with opportunities for career advancement.