Front Desk Concierge: Hospitality with Purpose

Sunrise Senior Living Mgmt Inc; New York (NY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

PTO

MyFlexPay

Tuition reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge in New York to greet residents, families and visitors, answer calls, and support the Sales team. You will maintain a welcoming front desk and Bistro area, assist with move-ins, and help with marketing materials.

This role emphasizes hospitality, organization and confidentiality. Strong customer service, MS Office skills, and the ability to multitask in a fast-paced environment are essential.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks

Skills

Customer service

Communication skills

Organization

Time management

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge in New York to greet residents, families and visitors, answer calls, and support the Sales team. You will maintain a welcoming front desk and Bistro area, assist with move-ins, and help with marketing materials.

This role emphasizes hospitality, organization and confidentiality. Strong customer service, MS Office skills, and the ability to multitask in a fast-paced environment are essential.