Front Desk Concierge – Hospitality Lead (Senior Living)

Sunrise Senior Living; Edison (NJ); On-site; USD 22,000 - 27,000; Full time

Job summary

Sunrise Senior Living in Edison, NJ is seeking a Front Desk Concierge to greet residents, families and visitors, keeping the reception warm, safe, and organized while supporting sales inquiries and move-in activities.

This role requires a high school diploma, strong customer service and communication skills, and proficiency with Microsoft Office; you will manage front desk operations, mail, appointments, and assist with recruitment data entry, with opportunities for growth and benefits.

Qualifications

• High School Diploma/GED.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with warmth and professionalism.
• Answer and route calls, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and perform data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication skills

Time management

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Edison, NJ is seeking a Front Desk Concierge to greet residents, families and visitors, keeping the reception warm, safe, and organized while supporting sales inquiries and move-in activities.

This role requires a high school diploma, strong customer service and communication skills, and proficiency with Microsoft Office; you will manage front desk operations, mail, appointments, and assist with recruitment data entry, with opportunities for growth and benefits.