Compassionate Front Desk Specialist – Healthcare

Ohio Living; Ohio; Remote; USD 17,000 - 25,000; Part time

Job summary

Ohio Living Llanfair in Ohio is seeking a part-time Receptionist to greet visitors, handle a multi-line telephone system, and provide clerical support in a warm, welcoming environment.

Responsibilities include directing calls, monitoring the main entrance, maintaining sign-in logs, handling mail, and assisting with daily administrative duties as needed. The ideal candidate will have strong communication skills and the ability to type at least 50 wpm.

Qualifications

• High school diploma or equivalent required.
• Six months experience in an administrative/clerical position required.
• Experience with a multi-line telephone system required.
• Must be able to type a minimum of 50 words per minute.
• Knowledge of office machines, equipment, and procedures required.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.

Responsibilities

• Answers the multi-line telephone system and directs calls to proper departments and/or staff.
• Monitors main entrance, greets visitors, verifies who is entering the building, maintains the sign-in log for visitors, volunteers, and vendors, and directs them to the appropriate staff member or resident room.
• Calmly handles emergencies with resident alert alarms, fire alarms, etc.
• Maintains and updates resident directory and emergency phone contacts daily.
• Receives, sorts, and distributes mail; updates mail card files as needed.

Skills

Typing 50 WPM

Phone etiquette

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows

Job description

Ohio Living Llanfair in Ohio is seeking a part-time Receptionist to greet visitors, handle a multi-line telephone system, and provide clerical support in a warm, welcoming environment.

Responsibilities include directing calls, monitoring the main entrance, maintaining sign-in logs, handling mail, and assisting with daily administrative duties as needed. The ideal candidate will have strong communication skills and the ability to type at least 50 wpm.