Front Desk Concierge & Guest Services Pro

Highgate; Denver (CO); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Travel discounts

Health benefits

Paid sick leave

401(k) program

Job summary

Highgate is hiring a Front Office Agent in Denver, Colorado. The role involves providing exceptional service during guest check-ins, stays, and check-outs, while maximizing room revenue and occupancy.

Candidates must maintain a warm and friendly demeanor, possess effective communication skills, and be familiar with hospitality practices. Benefits include travel discounts and a 401(k) program for eligible associates.

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or related field preferred.
• Must be able to effectively communicate both verbally and in writing.

Responsibilities

• Answer inquiries from guests regarding various services.
• Handle check-ins and check-outs in a friendly manner.
• Be familiar with all rates, packages, and promotions.

Skills

Customer Services experience

Multitasking

Effective communication

Computer experience

Education

High School diploma or equivalent

College coursework in a related field

Job description

Highgate is hiring a Front Office Agent in Denver, Colorado. The role involves providing exceptional service during guest check-ins, stays, and check-outs, while maximizing room revenue and occupancy.

Candidates must maintain a warm and friendly demeanor, possess effective communication skills, and be familiar with hospitality practices. Benefits include travel discounts and a 401(k) program for eligible associates.