Front Desk Guest Services Pro — Flexible Hours & Perks

Drury Hotels; Louisville (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

401(k) retirement plan

Career growth opportunities

Job summary

Drury Inn & Suites - 9501 Blairwood Road, Louisville, Kentucky 40222 is seeking a friendly front desk associate to greet guests and manage check-in/check-out with courtesy and efficiency. You will assist with breakfast and the 5:30 p.m.

Kickback service, promote rewards programs, maintain guest records, handle cash, monitor satisfaction, and resolve issues to ensure an exceptional stay for every guest. Join a team that values service, integrity, and hospitality, with potential for growth and

Qualifications

• Warm and friendly manner when interacting with guests
• Attention to detail while handling multiple tasks
• Experience handling cash and basic office equipment
• Fluent English communication
• Willingness to work independently as scheduled

Responsibilities

• Check guests in and out; promote company programs; maintain guest records and cash handling
• Ensure guest satisfaction and resolve issues; monitor guest feedback
• Assist with breakfast and 5:30 p.m. Kickback service (food prep, setup, service, cleanup)
• Maintain high standards of integrity, service, and hospitality
• Provide courteous, friendly guest service with a positive attitude

Skills

Warm, friendly demeanor

Attention to detail

Money handling

English proficiency

Independence

Job description

Drury Inn & Suites - 9501 Blairwood Road, Louisville, Kentucky 40222 is seeking a friendly front desk associate to greet guests and manage check-in/check-out with courtesy and efficiency. You will assist with breakfast and the 5:30 p.m.

Kickback service, promote rewards programs, maintain guest records, handle cash, monitor satisfaction, and resolve issues to ensure an exceptional stay for every guest. Join a team that values service, integrity, and hospitality, with potential for growth and