Receptionist & Front Desk | Flexible Schedule & Growth

Yourpurehealth; Dallas, Northern (TX, KY); Hybrid; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Tuition reimbursement

License renewal reimbursement

Free CEUs

401k plan

CareHeroes rewards program

Flexible scheduling

Career growth

Job summary

PureHealth is seeking a Receptionist to serve as the first point of contact for patients and visitors in a post-acute setting. The role provides customer service and clerical support for the facility, handling varied duties and maintaining confidentiality.

Responsibilities include welcoming guests, assisting with dining and service appointments, managing calendars and phone communications, maintaining the reception area, handling mail, and ensuring a professional appearance.

Qualifications

• Ability to communicate positively and effectively with internal and external customers at all levels of the organization.
• Strong computer and Microsoft Applications skills. Must have an ability to learn new systems
• Ability to work with a culturally diverse customer and team member population
• Must have positive communication skills and demonstrated adequate maturity and patience
• Proficient in the English language. Excellent communication (verbal and written), customer service and interpersonal skills
• Must have excellent organizational skills with attention to detail
• Must be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisions
• Ability to maintain a calm, professional demeanor under pressure
• Must be observant, show initiative and take action on observed needs
• Must maintain first impression perfection at all times
• Self-directing with the ability to work with minimal direct supervision
• Flexibility in responding courteously to immediate needs of internal and external customers and callers; ability to establish priorities and maintain productivity despite numerous interruptions
• Ability to organize, efficiently document and routinely update information; ability to apply procedures to work problems and situations

Responsibilities

• Welcomes new customer and visitors assures their comfort and directs them to the proper team member or service
• Assist customers with dining and service appointments
• Maintains electronic calendar for service appointments and conference room
• Answers telephones; screens calls, forwards calls and /or records and forwards messages accurately
• Monitor and maintain office equipment
• Responsible for maintaining a professional and kempt appearance of reception area
• Manages sorting and distribution of mail; files correspondence and other materials as needed
• Types forms, form letters and other documents as needed, collates and photocopies materials as necessary
• Manage office supply orders and maintenance of office supplies
• Maintains customer confidentiality in conformance with facility confidentiality policy

Skills

Customer service

English proficiency

Communication

Organizational skills

Attention to detail

Prioritization

Calm under pressure

Initiative

Self-direction

Flexibility

Multitasking

Professional demeanor

Teamwork

Education

High School Diploma or Equivalent

College/University Degree

Tools

Microsoft Office

Job description

PureHealth is seeking a Receptionist to serve as the first point of contact for patients and visitors in a post-acute setting. The role provides customer service and clerical support for the facility, handling varied duties and maintaining confidentiality.

Responsibilities include welcoming guests, assisting with dining and service appointments, managing calendars and phone communications, maintaining the reception area, handling mail, and ensuring a professional appearance.