Front Desk Concierge for Senior Living

Talentify; Davenport (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Birthday PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon/AT&T

Pay Advance Program

Health Insurance & Dental/ Vision

Term Life/AD&D

401k

Job summary

Dial is seeking a PRN front desk associate in Davenport, IA to provide exceptional customer service and create a welcoming environment within the community.

You will handle sign-ins, assist residents with transportation/reservations, manage phone inquiries, and coordinate with different departments to ensure smooth daily operations. This role requires strong communication, organization, and a caring approach toward residents.

Qualifications

• Experience in customer service, hospitality, or senior living
• Must be at least 18 years of age

Responsibilities

• Welcome all guests warmly, determine nature of business, assist with sign-in procedure, and announce guest to appropriate personnel or resident.
• Assist residents and/or families with requests for transportation, reservations, and general information.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Responds to emergency situations and is the point of contact in all emergency situations.
• Monitor lobby and common areas to ensure safety and promote a positive environment.
• Maintain reservations and schedule for guest suites, clubhouse, and private dining.
• Receive mail and packages and ensures they are distributed accurately and timely.
• Updates and maintains resident/family emergency list and contact information as changes occur.
• Receives requests for maintenance and housekeeping services.
• Perform any necessary administrative tasks such as filing, organizing, typing, data entry, envelope stuffing, addressing, or stamping.
• Help promote community events and activities to residents and guests.
• Notify supervisor when items need to be ordered, received, and maintain office supply list.
• Maintain confidentiality of resident and community information.

Skills

Basic computer skills

Strong communication

Interpersonal skills

Professional appearance

Multitasking

Teamwork

Job description

Dial is seeking a PRN front desk associate in Davenport, IA to provide exceptional customer service and create a welcoming environment within the community.

You will handle sign-ins, assist residents with transportation/reservations, manage phone inquiries, and coordinate with different departments to ensure smooth daily operations. This role requires strong communication, organization, and a caring approach toward residents.