Front Desk Concierge for Family Services

Sci Corp; Mesa (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Sci Corp in Mesa, AZ is seeking a friendly receptionist to greet visitors, direct them to appropriate rooms, and answer routine questions. You will manage phone screening, scheduling, and light clerical tasks in a professional, discreet manner.

The role requires basic MS Office skills, a polished speaking voice, and the ability to work weekends; bilingual Spanish is a plus. This is a full-time front-desk position at our office.

Qualifications

• High School Diploma or equivalent.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient with MS Office Suite.
• Clear and professional speaking voice and tone.
• Professional interpersonal skills to handle sensitive and confidential situations.
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours.
• Bilingual in Spanish preferred.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

Skills

Communication skills

Interpersonal skills

Professional demeanor

Diplomacy

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Sci Corp in Mesa, AZ is seeking a friendly receptionist to greet visitors, direct them to appropriate rooms, and answer routine questions. You will manage phone screening, scheduling, and light clerical tasks in a professional, discreet manner.

The role requires basic MS Office skills, a polished speaking voice, and the ability to work weekends; bilingual Spanish is a plus. This is a full-time front-desk position at our office.