Front Desk Concierge: Flexible Schedule & Growth

Epic Healthcare; Bonita (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Beautiful environment

Competitive wages

Flexible schedule

Paid time off

Overtime pay

Phone stipend

Job summary

Pacific Pointe Senior Apartments is seeking a Front Desk Concierge to welcome residents and guests, handle front desk duties, and support daily operations at our Chula Vista community.

You will greet visitors, answer calls, coordinate deliveries, and assist residents with needs, appointments, and information while maintaining logs and confidentiality. Join a caring team focused on excellent service and residents' well-being.

Qualifications

• High school diploma preferred.
• Previous Concierge experience is a plus.
• No previous felony conviction, or conviction for fraud of the federal government.
• 18+ years of age.
• Familiar with how to use a telephone, copy machine, fax machine, and all other office equipment associated with this position.
• Possess excellent communication skills and the ability to effectively communicate both verbally and in writing. Must be able to read write, speak and understand English, as well as follow directions (written and oral).
• Possess basic computer skills, including knowledge of Word, Excel and Outlook.

Responsibilities

• Answer phones, take messages and transfer calls.
• Greet arriving guests in a professional and friendly manner.
• Answer residents needs and requests.
• Maintain a daily resident log and resident emergency information.
• Answer emergency responder and fire alarm systems and take appropriate emergency steps.
• Schedule residents doctor appointments and activities as necessary.
• Provide information to business office for billing.
• Give directions and disseminate information as directed.
• Distribute written communications.
• Accept and sign for deliveries (mail, prescriptions, etc.).
• Coordinate guest room reservations as applicable.

Skills

Customer service

Phone etiquette

Multitasking

Written communication

Education

High School Diploma

Job description

Pacific Pointe Senior Apartments is seeking a Front Desk Concierge to welcome residents and guests, handle front desk duties, and support daily operations at our Chula Vista community.

You will greet visitors, answer calls, coordinate deliveries, and assist residents with needs, appointments, and information while maintaining logs and confidentiality. Join a caring team focused on excellent service and residents' well-being.