Part-Time Front Desk Concierge - Friendly Resident Support

Spectrum Retirement; South Elgin (IL); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Daily Pay

Perk Spot discounts

Job summary

Spectrum Retirement Communities is seeking a Part-Time Front Desk Associate in Illinois to warmly greet visitors and direct them to the right resources. You will answer phones, take messages, and respond to resident and family questions while handling emergencies promptly and maintaining a clean front lobby.

The role requires a High School diploma, strong communication skills, and the ability to work independently.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional; able to work independently and multitask.
• Strong communication skills are critical when interacting with residents, families, and team members.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Customer service

Phone handling

Communication

Independent work

Organization

Education

High School diploma

Job description

Spectrum Retirement Communities is seeking a Part-Time Front Desk Associate in Illinois to warmly greet visitors and direct them to the right resources. You will answer phones, take messages, and respond to resident and family questions while handling emergencies promptly and maintaining a clean front lobby.

The role requires a High School diploma, strong communication skills, and the ability to work independently.