Front Desk Concierge | Elevate Guest Experience & Upsell

ProKatchers LLC; Los Angeles (CA); On-site; USD 20,664 - 27,552; Full time

Job summary

A hospitality staffing agency is seeking a front desk representative for a temporary contract in Los Angeles. The ideal candidate will have a high school diploma and a minimum of 2 years of experience in a 4/5 star hotel. Responsibilities include checking guests in and out, addressing guest concerns, and providing excellent customer service. This role requires strong interpersonal skills and the ability to promote upgrades and upsell services. Join a dynamic team and help ensure a smooth front desk operation.

Qualifications

• Minimum of 2 years experience in 4/5 star hotel.
• Ability to address and resolve guest concerns.
• Experience in promoting upgrades and upselling services.

Responsibilities

• Check guests in and out efficiently.
• Provide excellent customer service and guest experience.
• Assist with luggage when needed.

Skills

Excellent customer service

Guest relations

Problem resolution

Education

High school diploma

Job description

A hospitality staffing agency is seeking a front desk representative for a temporary contract in Los Angeles. The ideal candidate will have a high school diploma and a minimum of 2 years of experience in a 4/5 star hotel. Responsibilities include checking guests in and out, addressing guest concerns, and providing excellent customer service. This role requires strong interpersonal skills and the ability to promote upgrades and upsell services. Join a dynamic team and help ensure a smooth front desk operation.