Front Desk Concierge: Elevate Guest Experience

PM Hotel Group; Village of Tarrytown (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

PM Hotel Group is seeking a friendly front desk associate in the Village of Tarrytown, NY to welcome guests and ensure a smooth check-in/check-out experience. You will help guests with requests, provide local area information, and maintain a positive, professional demeanor throughout shifts.

The role requires strong communication skills, the ability to work in a fast-paced environment, and the use of computers and hotel systems to support guest services.

Qualifications

• High School diploma or equivalent required.
• 0–6 months related front desk experience preferred.
• Must be a people-person with polite, positive interaction.
• Capable of handling guest requests and working under pressure.

Responsibilities

• Create a warm, welcoming environment for guests.
• Assist with check-in and check-out and daily front desk tasks.
• Share knowledge of local area to enhance guest stays.
• Utilize computers and property management systems to manage bookings.
• Communicate professionally and handle requests promptly.

Skills

People-person

Customer service

Communication

Professionalism

Education

High School diploma or equivalent

Tools

Property management systems

Databases

Computers

Job description

PM Hotel Group is seeking a friendly front desk associate in the Village of Tarrytown, NY to welcome guests and ensure a smooth check-in/check-out experience. You will help guests with requests, provide local area information, and maintain a positive, professional demeanor throughout shifts.

The role requires strong communication skills, the ability to work in a fast-paced environment, and the use of computers and hotel systems to support guest services.