Front Desk Concierge - DC Ward 1 Resident Bonus

The Line LLC

Washington (District of Columbia)

In loco

USD 42.000 - 52.000

Tempo pieno

14 giorni+

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Supera i filtri ATS

Vantaggi offerti da questo lavoro

Free food & snacks

Health insurance

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Ward 1 Resident Bonus

Descrizione del lavoro

The LINE DC is seeking a dynamic Front Desk Agent to join our team in Washington, DC. You will greet guests, manage check-ins/outs, and coordinate with hotel staff to ensure a seamless guest experience in a vibrant city setting.

We value hospitality passion, strong communication, and teamwork. A Ward 1 Resident Bonus of $300* is offered; enjoy our health/vision/dental cover, retirement plan, and opportunities to grow in a culture that blends design with local DC community life.

Competenze

High School diploma or GED required.
3 years related experience in hospitality or service preferred.
Strong communication skills and collaborative spirit.
Ethical conduct and attention to detail.
Proficiency with Microsoft Office and Opera PMS.

Mansioni

Greet guests promptly with a smile and maintain eye contact.
Coordinate with fellow colleagues and departments to ensure smooth service.
Handle guest interactions, in person and by phone, with hospitality and professionalism.
Check in guests, assign room types, and ensure correct rates.
Arrange luggage delivery and issue keys as needed.
Check out guests, collect keys, and settle charges.
Maintain balanced cash handling and reconcile transactions.
Create a friendly, helpful atmosphere for guests.
Answer reservations, changes, and cancellations when needed.
Understand hotel services and PMS operations, including safety procedures.