Assistant Front Office Manager — DC Ward 1 Hospitality Leader

The Line LLC; Washington (District of Columbia); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Job summary

The LINE DC is seeking an enthusiastic Assistant Front Office Manager who lives in Washington DC Ward 1 to join our dynamic hotel team. A Ward 1 Resident Bonus of $300* is available.

You will lead front desk operations, greet guests, and collaborate across departments to deliver exceptional service in a fast‑paced, culturally connected property. Ideal candidates bring 3+ years in hospitality, strong communication, team leadership, and a detail‑oriented, proactive mindset.

Qualifications

• High School diploma or GED is required.
• Three years of related hospitality or service experience preferred.
• Strong communication and teamwork abilities are essential.
• Proficiency with Microsoft Office and Opera PMS preferred.

Responsibilities

• Greet guests and maintain professional demeanor at all times.
• Supervise daily front office operations to ensure service excellence.
• Coordinate group arrivals/departures and guest requests.
• Schedule front office staff according to forecasted business levels.
• Recruit, interview, onboard and train front office team.
• Ensure compliance with company policies and safety procedures.

Skills

Strong communication

Collaborative spirit

Ethical conduct

Attention to detail

Multi-tasking

Education

High School diploma or GED

Tools

Microsoft Office

Opera PMS

Job description

The LINE DC is seeking an enthusiastic Assistant Front Office Manager who lives in Washington DC Ward 1 to join our dynamic hotel team. A Ward 1 Resident Bonus of $300* is available.

You will lead front desk operations, greet guests, and collaborate across departments to deliver exceptional service in a fast‑paced, culturally connected property. Ideal candidates bring 3+ years in hospitality, strong communication, team leadership, and a detail‑oriented, proactive mindset.