Front Desk & Resident Services Coordinator

AlleyCorp; Hampstead (NC); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Paid holidays and PTO

Annual anniversary rewards

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living’s Hampstead community is seeking a Receptionist to greet visitors, answer calls, and support daily office operations. You will manage messages, coordinate guestroom reservations, maintain calendars, and assist with general clerical duties to ensure smooth community operations.

The role offers benefits including paid holidays and PTO, health/dental/vision and life insurance, a 401(k) with employer match, and tuition reimbursement.

Qualifications

• High school diploma or GED; 1–3 years related experience and/or training or equivalent.
• Basic First Aid and CPR certification where required.
• Must successfully complete all Atria specified training programs.
• Able to read and write simple correspondence and to communicate effectively.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing-oriented way and forward to the appropriate staff.
• Retrieve messages from voicemail and relay to staff.
• Take and deliver messages or transfer calls when needed.
• Provide information about the community and directions to callers.
• Greet on-site visitors and announce them to the appropriate staff.
• Coordinate guestroom reservations and calendars.
• Maintain resident lists and transportation/beauty calendars as directed.
• Handle mail, deliveries, and publications; manage fax and copier use.

Skills

Customer service

Communication

Reading/writing

Math basics

Instruction following

Education

High school diploma or GED

First Aid and CPR certification

Tools

Telephone

Emergency call system

Monitoring board

Photocopier

Job description

Atria Senior Living’s Hampstead community is seeking a Receptionist to greet visitors, answer calls, and support daily office operations. You will manage messages, coordinate guestroom reservations, maintain calendars, and assist with general clerical duties to ensure smooth community operations.

The role offers benefits including paid holidays and PTO, health/dental/vision and life insurance, a 401(k) with employer match, and tuition reimbursement.