Front Desk Concierge – Bariatric Medicine

Guthrie; Sayre (Bradford County); On-site; USD 36,000 - 48,000; Full time

Job summary

Guthrie's Bariatric Medicine department in Sayre, PA is seeking a Full-Time Patient Service Specialist to manage front-office operations and provide an exceptional patient experience. This role supports the clinical team, ensures accurate registration, and maintains patient information in a fast-paced medical practice.

Responsibilities include greeting patients, answering calls, scheduling appointments, verifying demographics/insurance, collecting co-pays, and maintaining confidentiality under

Qualifications

• Demonstrated customer service commitment in a fast-paced environment.
• Medical office experience and knowledge of medical terminology preferred.
• Must be comfortable with computers and learning new applications.

Responsibilities

• Greet every patient in a courteous, professional, and timely manner.
• Answer telephones in a friendly and efficient manner.
• Schedule and maintain patient appointments electronically; verify information.
• Register patients and review demographic/insurance information.
• Verify eligibility for major insurance carriers and complete forms.
• Handle daily cash-out and balancing per policy.
• Communicate with patients and staff about delays and next steps.

Skills

Customer service

Education

High School diploma/GED

Medical Office Assistant training

Job description

Guthrie's Bariatric Medicine department in Sayre, PA is seeking a Full-Time Patient Service Specialist to manage front-office operations and provide an exceptional patient experience. This role supports the clinical team, ensures accurate registration, and maintains patient information in a fast-paced medical practice.

Responsibilities include greeting patients, answering calls, scheduling appointments, verifying demographics/insurance, collecting co-pays, and maintaining confidentiality under