Hospitality Supervisor

Stratton Amenities; Seattle (WA); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Health insurance

Paid time off

Paid training

Advancement opportunities

Professional environment

Job summary

Stratton Amenities is seeking a hands-on Hospitality Supervisor in Seattle, WA for a part-time, field-based role across multiple Class A properties. You will supervise front desk concierge and loading dock teams, coach staff, and uphold service standards daily.

Travel between properties is required. You will assist with recruiting, training, staffing coverage, and serve as a frontline escalation point, supporting the Hospitality Manager to sustain client satisfaction and operational excellence

Qualifications

• Minimum two years of supervisory or management experience in hospitality or related field.
• Ability to coach, train and develop employees.
• Strong commitment to service excellence and client satisfaction.

Responsibilities

• Provide on-site leadership across multiple Class A properties.
• Coach, mentor, and develop front desk and loading dock teams.
• Conduct site visits, inspections, and service audits.
• Assist with recruiting, onboarding and training of staff.
• Reinforce hospitality and appearance standards and procedures.
• Respond to staffing shortages and operational challenges.
• Cover front desk or loading dock roles as needed to maintain service.
• Escalate shift-level issues and employee concerns to leadership.
• Support new procedures and service-improvement initiatives.
• Collaborate with property teams to ensure client satisfaction.

Skills

Supervisory experience

Hospitality mindset

Excellent communication

Strong organizational

Reliable transportation

Job description

# Hospitality SupervisorPart-time Seattle, WA $25/HR Posted September 10, 2026Hospitality Supervisor Company: Stratton Amenities Location: Seattle, WA (Field-Based, Multiple Properties) Reports To: Hospitality Manager About Stratton Amenities Stratton Amenities provides hospitality-driven front...Apply for This PositionHospitality Supervisor Company: Stratton Amenities Location: Seattle, WA (Field-Based, Multiple Properties) Reports To: Hospitality Manager About Stratton Amenities Stratton Amenities provides hospitality-driven front desk concierge and loading dock services for Class A office buildings. We are a hospitality-first company focused on service excellence, operational accountability, and creating exceptional experiences for tenants, guests, visitors, and clients. Position Summary The Hospitality Supervisor is a hands-on field leader responsible for maintaining service standards across a portfolio of Class A office buildings. This role supports front desk concierge and loading dock teams by providing leadership, coaching, training, operational support, and staffing coverage when needed. The Hospitality Supervisor serves as the on-the-ground extension of the Hospitality Manager and plays a key role in maintaining service quality, employee development, operational consistency, and client satisfaction across the portfolio. This position is not assigned to a single property. The Hospitality Supervisor will travel between multiple locations throughout the Seattle area and must be comfortable stepping into front desk concierge or loading dock assignments when operational needs require. Key Responsibilities Provide on-site leadership and support across multiple Class A office properties. Coach, mentor, and develop front desk concierge and loading dock team members. Conduct routine site visits, inspections, and service audits. Assist with recruiting, interviewing, onboarding, training, and developing employees. Reinforce hospitality standards, appearance standards, and operational procedures. Respond to staffing shortages, call-offs, emergencies, and operational challenges. Provide coverage for front desk concierge and loading dock positions when necessary to maintain uninterrupted service. Serve as the first point of escalation for shift-level issues and employee concerns. Support implementation of new procedures, training initiatives, and service improvements. Build positive working relationships with property management teams, tenants, and clients. Communicate regularly with the Hospitality Manager regarding staffing, performance, and operational issues. Ensure compliance with company policies, client expectations, and site-specific procedures. Assist with special projects, new property launches, and operational transitions. Qualifications Minimum two years of supervisory, lead, or management experience in hospitality, concierge services, guest services, hotel operations, luxury residential, customer service, or a related field. Demonstrated ability to coach, train, and develop employees. Strong hospitality mindset and commitment to service excellence. Excellent communication and interpersonal skills. Strong organizational and problem-solving abilities. Reliable transportation and ability to travel between properties throughout the Seattle area. Flexibility to work early mornings, evenings, weekends, and holidays as operational needs require. Comfortable being on call and responding to staffing emergencies. Professional appearance and demeanor. Benefits Health, dental, and vision insurance Paid time off Paid training Opportunities for advancement Professional and supportive work environment Compensation $25.00 per hour### Job DetailsEmployment Type: Part-timeLocation: Seattle, WACompensation: $25/HRDate Posted: September 10, 2026## Apply for Hospitality SupervisorInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.