Front Desk Concierge

Stratton Amenities; Chicago (IL); On-site; USD 23,000 - 25,000; Full time

Job summary

Stratton Amenities is seeking a Front Desk Concierge to support a luxury residential community in Chicago, IL. The role emphasizes a polished, hospitality-driven experience in a fast-paced lobby.

You will greet residents and guests, oversee access control and logs, handle calls, accept packages, and coordinate with on-site staff to maintain a secure, welcoming environment. Both full-time and part-time shifts are available.

Qualifications

• Front desk, concierge, hospitality or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Reliable, punctual, and detail-oriented.

Responsibilities

• Greet residents and guests promptly with a professional and welcoming demeanor.
• Manage building access, visitor logs, and resident notifications.
• Answer and direct incoming calls in a clear and courteous manner.
• Accept and log packages, deliveries, and service requests accurately.
• Maintain a clean, organized, and controlled front desk area.
• Monitor lobby activity and report concerns or incidents as needed.
• Follow property procedures and Stratton standards at all times.
• Coordinate with property management and on-site staff as needed.

Skills

Front desk experience

Strong communication

Hospitality / customer service

Punctual and reliable

Job description

Front Desk Concierge# Front Desk ConciergeFull-time Chicago, IL $17 - $18/hr Posted August 3, 2026Front Desk Associate Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained...Apply for This PositionFront Desk Associate Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times. Position Summary The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment. Key Responsibilities Greet residents and guests promptly with a professional and welcoming demeanor Manage building access, visitor logs, and resident notifications Answer and direct incoming calls in a clear and courteous manner Accept and log packages, deliveries, and service requests accurately Maintain a clean, organized, and controlled front desk area Monitor lobby activity and report any concerns or incidents appropriately Follow property-specific procedures and Stratton service standards at all times Coordinate with property management and on-site staff as needed Qualifications Prior front desk, concierge, hospitality, or customer service experience preferred Strong communication and interpersonal skills Professional appearance and demeanor Reliable, punctual, and detail-oriented Comfortable using computers, phones, and basic systems Ability to remain composed and attentive throughout the shift Schedule Flexible scheduling based on property needs Day, evening, and overnight shifts available Full-time and part-time positions offered Compensation Competitive hourly pay based on experience and schedule Opportunities for growth into lead or full-time site roles Work Environment Indoor, customer-facing role within a residential community Requires standing, walking, and maintaining an active lobby presence Equal Opportunity Employer Stratton Amenities is an equal opportunity employer.### Job DetailsEmployment Type: Full-timeLocation: Chicago, ILCompensation: $17 - $18/hrDate Posted: August 3, 2026## Apply for Front Desk ConciergeInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.