Front Desk Concierge

Salt Dental Partners; Sanford (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Modern facilities

Mentorship and career growth

Diverse patient base

Job summary

Salt Dental Partners is seeking a friendly, detail-oriented front desk team member to support the patient experience in a fast-paced dental practice in Sanford, NC. You will manage scheduling, data entry, and insurance verification while collaborating with doctors and staff to ensure smooth visits.

Responsibilities include greeting patients, handling charting across multiple software systems, and maintaining confidential records. Excellent communication and organization are essential for success.

Qualifications

• 1+ years of medical or dental front desk experience.
• Experience with medical or dental insurance verification.
• Detail oriented and comfortable in a fast paced environment.
• Punctual, professional, and confidential in all interactions.
• Exceptional written and verbal communication skills.
• Organized with strong knowledge of dentistry and dental terminology.

Responsibilities

• Greet and engage patients with warmth and professionalism
• Manage patient data and charting across multiple software systems
• Communicate with patients on status and appointments via phone, email, text, and in person
• Maintain accurate, confidential patient records including insurance and financial information
• Schedule appointments and answer patient questions about billing and preparation
• Maintain a clean, sterile, patient centered working environment

Skills

Dental front desk

Phone etiquette

Data entry

Insurance verification

Communication skills

Dental terminology

Tools

Practice management software

Job description

Join a dental practice built on excellent patient care, strong teamwork, and a culture that supports every member of the team. This role is central to the patient experience, and thrives on collaboration with doctors and staff to deliver a consistently positive visit for every patient.

Responsibilities

• Greet and engage patients with warmth and professionalism
• Manage patient data and charting across multiple software systems
• Communicate with patients on status and appointments via phone, email, text, and in person
• Maintain accurate, confidential patient records including insurance and financial information
• Schedule appointments and answer patient questions about billing and preparation
• Maintain a clean, sterile, patient centered working environment

Qualifications

• 1+ years of medical or dental front desk experience
• Experience with medical or dental insurance verification
• Detail oriented and comfortable in a fast paced environment
• Punctual, professional, and confidential in all interactions
• Exceptional written and verbal communication skills
• Organized with strong knowledge of dentistry and dental terminology

What We Offer

• Modern facilities and advanced technology
• Mentorship and career growth opportunities
• A diverse patient base and meaningful clinical work

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