Front Desk Concierge

THE PANTHER GROUP; Oxford (MA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

The Panther Group seeks a Front Desk Receptionist in the Oxford, MA area to warmly welcome visitors and callers, route inquiries, and support daily front desk operations in a professional environment.

The role requires friendly, professional communication, reliable attendance, and the ability to manage routine administrative tasks with discretion and courtesy. Assignment is temporary, spanning approximately three months.

Qualifications

• Previous receptionist, front desk, customer service, or administrative experience is preferred.
• Friendly, approachable, and comfortable interacting with a variety of people.
• Professional verbal and written communication skills.
• Strong customer service skills.
• Reliable, punctual, and able to maintain consistent attendance.
• Comfortable answering and directing telephone calls.
• Strong organizational skills and attention to detail.
• Ability to manage routine tasks independently and ask questions when needed.
• Basic computer and general office skills.
• Professional appearance and demeanor.

Responsibilities

• Greet visitors and provide a professional and welcoming first impression.
• Answer incoming telephone calls and direct callers to the appropriate individual or department.
• Assist visitors with building access and notify employees when guests arrive.
• Sort and distribute incoming mail and deliveries.
• Provide general front desk and administrative support.
• Maintain a clean, organized, and professional reception area.
• Respond to basic questions from visitors, employees, and callers.
• Assist with additional office tasks and administrative projects as needed.
• Maintain professionalism and confidentiality when handling workplace information.

Skills

Reception experience

Customer service

Professional communication

Organizational skills

Punctuality

Phone etiquette

Job description

The Panther Group seeks a Front Desk Receptionist in the Oxford, MA area to warmly welcome visitors and callers, route inquiries, and support daily front desk operations in a professional environment.

The role requires friendly, professional communication, reliable attendance, and the ability to manage routine administrative tasks with discretion and courtesy. Assignment is temporary, spanning approximately three months.