Front Desk Concierge

Bhsusa; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading residential management company is seeking a Front Desk Concierge to provide exceptional customer service within a luxury setting in Manhattan. The ideal candidate will have a strong hospitality background, possess excellent interpersonal skills, and be organized and reliable. This full-time role involves greeting residents, managing packages, and maintaining a secure environment while ensuring a positive experience for all guests.

Benefits

Equal opportunity employer

Qualifications

• 5-7 years of hospitality experience in residential properties.
• Must maintain a professional appearance and a positive attitude.
• Able to handle multiple tasks and interactions with residents.

Responsibilities

• Meet and greet residents and guests.
• Track packages, mail, and dry cleaning.
• Maintain clean and organized lobby and common areas.
• Monitor lobby traffic and guest arrivals.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Organization

Tools

Building Link

Job description

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Join to apply for the Front Desk Concierge role at Brown Harris Stevens

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We seek a friendly and customer service oriented candidate to work at a luxury residential condominium in Manhattan, NYC. Candidate should have at least 5-7 years of exceptional hospitality skills working in the field of residential properties.

Responsibilities

Responsible for meeting, greeting and directing residents and guests.

Exceptional customer service.

Track packages and dry cleaning items.

Answering calls professionally and assists callers with directions or instructions for the building.

Maintain a clean work space.

Receive and process incoming and outgoing laundry, shipments and/or mail/packages.

Monitor lobby traffic and alert residents to arriving guests and deliveries.

Keeping the communal areas tidy and providing a security presence on-site.

Maintain logbooks for visitors and contractors.

Observe monitors for suspicious activities.

Keep track of keys when needed.

Assist management with request for residents.

Must Look Professional And Display a Positive Attitude. Requirements

Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests.

Understands customer service.

Prior experience working in a customer service industry.

Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable.

Eager to learn and take on responsibilities.

Requirements

• Day shift concierge.
• Non-union.
• Building Link experience is strongly preferred.
• Must have pertinent experience.
• Building is new construction.
  
  

Compensation: $23.057 - 27.126 per hour.

Benefits

Brown Harris Stevens Residential Management is an equal opportuinty employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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