Front Desk Concierge

Kings Courtyard Inn; Charleston (SC); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Free parking

Competitive pay

Holiday pay after 90 days

Paid Time Off after 1 year

Medical, Dental, Vision and Insurance

Job summary

Kings Courtyard Inn seeks an evening Front Desk Concierge to warmly welcome guests and handle reservations and guest needs with a focus on Southern hospitality.

The role is 3pm–11pm, two to three shifts weekly, including weekends. Prior front desk or concierge experience in a luxury boutique setting is preferred; a high school diploma is required and basic Windows/phone system skills are needed.

Qualifications

• Outgoing and friendly demeanor with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Working knowledge of Windows computing and multi-line phone systems.
• Front desk/concierge experience preferred for luxury boutique hotels.

Responsibilities

• Answer incoming calls and assist or redirect as needed.
• Book room reservations with accurate room type and quotes.
• Recommend local restaurants/attractions and arrange tickets/reservations.
• Perform check-in/check-out procedures.
• Coordinate with housekeeping to ensure seamless guest experience.

Skills

Customer Service

Multitasking

Communication

Education

High School Diploma

Tools

Windows OS

Job description

Kings Courtyard Inn is seeking a full-time or part-time employee for the Front Desk Concierge position. As the first employee the guest encounters, it is the concierge's responsibility to be gracious and efficient while upholding the company's reputation for hospitality, service, and luxury. With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, Kings Courtyard Inn is proud to represent the city of Charleston. We invite you to meet our talented team and discover the true meaning of Southern hospitality.

This position requires availability from 3pm - 11pm.

Responsibilities

• Answer all incoming phone calls and assist the caller with their request or redirect the call.
• Book room reservations with accurate description of room type and correct quote of rate and included amenities.
• Assist guests with recommendations for area restaurants and attractions and secure tickets and reservations when requested.
• Perform check in and check out procedure with guests.
• Collaborate with housekeeping and other staff to provide a seamless guest experience.

Requirements

• Ideal candidate will be outgoing and friendly with a keen eye for detail and ability to multi-task in a fast-paced environment.
• Must be able to work 3pm - 11pm two to three shifts per week, including weekends and holidays.
• Front desk/concierge experience required - luxury boutique hotel experience preferred.
• High school diploma or equivalent required.
• Must have working knowledge of Windows computing and multi-line phone systems.

Benefits

• Free Parking Available
• Competitive pay - commensurate with experience
• Holiday pay available after 90 days; Paid Time Off available after 1 year; Full Time employees are eligible for Medical, Dental, Vision and Supplemental Insurance after 60 days.

The Charming Inns family of companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.