Front Desk & Community Support Coordinator

GGI; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Gulfstream Goodwill Industries seeks a Front Desk Office Receptionist to serve as the first point of contact for applicants, visitors, employees, and partners. You will answer calls, greet guests, manage mail, and perform routine clerical tasks in a respectful, confidential manner.

This role involves crisis support, data entry, and coordination of meals and meetings. The position requires a high school diploma and one year of related experience, with strong communication and organizational

Qualifications

• High school diploma or equivalent.
• One year of receptionist, administrative support, customer service, or related experience, or an equivalent combination of education and experience.

Responsibilities

• Answer, screen, and direct incoming telephone calls; provide accurate information or route calls to the appropriate staff member or voicemail.
• Welcome applicants, visitors, vendors, service providers, and other guests in a professional manner; notify appropriate staff of arrivals and maintain visitor sign-in procedures.
• Respond to general inquiries and provide information consistent with organizational policies and procedures.
• Receive, sort, and distribute incoming mail, packages, courier deliveries, and electronic faxes to the appropriate departments or individuals.
• Maintain records of lobby visitors, walk-in participants, parking passes, and other assigned administrative logs.
• Provide initial support by responding appropriately to individuals experiencing crisis situations and promptly notifying designated staff in accordance with established procedures.
• Maintain and update organizational telephone directories, fax listings, and contact information.
• Prepare correspondence, forms, reports, spreadsheets, and other documents using Microsoft Office applications or other approved software.
• Perform filing, copying, scanning, data entry, and other routine clerical duties.
• Coordinate meal orders as assigned.
• Assist with departmental administrative projects and perform other related duties as assigned to support business operations.

Skills

Word

Excel

Outlook

Verbal communication

Written communication

Customer service

Interpersonal skills

Organizational skills

Attention to detail

Confidentiality

Follow instructions

Education

High school diploma or equivalent

Tools

Multi-line phone system

Copier

Scanner

Printer

Fax machine

Job description

Gulfstream Goodwill Industries seeks a Front Desk Office Receptionist to serve as the first point of contact for applicants, visitors, employees, and partners. You will answer calls, greet guests, manage mail, and perform routine clerical tasks in a respectful, confidential manner.

This role involves crisis support, data entry, and coordination of meals and meetings. The position requires a high school diploma and one year of related experience, with strong communication and organizational