Front Desk & Participant Services Coordinator

Goodwill Industries Of Dallas; Dallas (TX); On-site; USD 48,000 - 50,000; Full time

Job summary

Goodwill Industries Of Dallas is seeking an experienced Mission Services Administrator to lead the front door experience at our Dallas location. You will welcome participants, visitors, and partners, coordinate scheduling, and guide individuals to the appropriate staff and resources.

You will manage reception operations, help drive the Opportunity Accelerator intake, and support daily office functions while maintaining confidentiality and a welcoming, professional environment.

Qualifications

• High school diploma or GED required; associate degree or higher preferred.
• Experience in social services, office management, or administration is a plus.
• Bilingual in English and Spanish preferred.
• Proficiency with Microsoft Office and client management systems is expected.

Responsibilities

• Greet participants, visitors, employers, and partners; own the front door experience.
• Manage daily reception operations, scheduling, and participant flow.
• Answer phones and emails; maintain professional reception area and records.
• Provide administrative support to the Mission Services team and maintain confidentiality.

Skills

Customer service

Communication

Organization

Bilingual English/Spanish

Education

High School Diploma or GED

Associate's degree or higher preferred

Tools

Microsoft Office Suite

Case Worthy / office systems

Job description

Goodwill Industries Of Dallas is seeking an experienced Mission Services Administrator to lead the front door experience at our Dallas location. You will welcome participants, visitors, and partners, coordinate scheduling, and guide individuals to the appropriate staff and resources.

You will manage reception operations, help drive the Opportunity Accelerator intake, and support daily office functions while maintaining confidentiality and a welcoming, professional environment.