Community Concierge | Front Desk & Events Lead

WeWork; New York (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

20 days PTO

13 paid holidays

80 hours paid sick time

16 weeks paid parental leave

Competitive healthcare benefits

401k plan

Life and AD&D insurance

Job summary

WeWork in New York is seeking a Community Associate to be the on-site face of the Community Management team. You’ll support front desk operations, greet members and guests, and help maintain a welcoming atmosphere across the building.

You will drive community events, engagement, and member relations while ensuring building operations run smoothly and policies are followed. A four-year degree is preferred, with strong communication and hospitality experience completing the profile.

Qualifications

• College graduate preferred but not required.
• Experience in hospitality or front-desk roles is valued.
• Strong communication skills and professionalism expected.

Responsibilities

• Front desk management and on-site point of contact.
• Greet members and guests with a warm demeanor.
• Manage guest sign-in and policy adherence.
• Build relationships to foster a sense of community.
• Support events and member engagement activities.
• Assist with building operations, mail, and access needs.

Skills

Hospitality experience

Customer service

Verbal & written communication

Multitasking

Integrity & accountability

Education

Bachelor's degree preferred

Job description

WeWork in New York is seeking a Community Associate to be the on-site face of the Community Management team. You’ll support front desk operations, greet members and guests, and help maintain a welcoming atmosphere across the building.

You will drive community events, engagement, and member relations while ensuring building operations run smoothly and policies are followed. A four-year degree is preferred, with strong communication and hospitality experience completing the profile.