Front Desk & Communications Supervisor

Erickson Senior Living; Matthews (NC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

PTO + volunteer hours

401k with 3% match

Dining discounts at on-site venues

Education assistance & courses

Growth opportunities

Job summary

Erickson Senior Living Windsor Run in Matthews, NC, is seeking a Communications Supervisor (Front Desk Supervisor) to handle Communications Specialist duties while assisting with scheduling, staffing, and evaluations for residents and staff.

As part of the team, you will answer calls, process work orders in Mainstar, maintain Housekeeping schedules, organize records, and help with office tasks. This role offers opportunities for growth within Erickson Senior Living’s expanding communities.

Qualifications

• Switchboard and receptionist experience required.
• Supervisory experience required.
• Excellent verbal communication skills.
• Ability to effectively interact with all levels of staff and residents.
• Strong multi-tasking abilities.

Responsibilities

• Answer calls, take requests, and follow up on work orders from residents and staff.
• Create, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.
• Maintain inventory of office supplies for the department.
• Assist with office work, filing, and distribution of interoffice mail.

Skills

Switchboard & receptionist experience

Supervisory experience

Verbal communication

Interpersonal skills

Multi-tasking

Job description

Erickson Senior Living Windsor Run in Matthews, NC, is seeking a Communications Supervisor (Front Desk Supervisor) to handle Communications Specialist duties while assisting with scheduling, staffing, and evaluations for residents and staff.

As part of the team, you will answer calls, process work orders in Mainstar, maintain Housekeeping schedules, organize records, and help with office tasks. This role offers opportunities for growth within Erickson Senior Living’s expanding communities.