Receptionist Supervisor

Erickson Senior Living; Glen Mills (Delaware County); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Medical, dental and vision packages

Growth Opportunities

Education assistance

401k with company match

Discounts on food and drinks

Company paid volunteer hours

Onsite medical centers

Job summary

A leading senior living provider is seeking a Communications Supervisor to oversee front desk operations at Maris Grove. The ideal candidate will handle communications duties, manage staff schedules, and provide essential support in a dynamic environment. This role demands switchboard and receptionist experience, alongside supervisory skills. Join our team and enjoy a supportive culture, growth opportunities, and comprehensive benefits as we enhance the lives of seniors in Glen Mills.

Qualifications

• Experience handling switchboard and receptionist tasks.
• Proven supervisory experience in a related role.
• Exceptional verbal communication skills for effective interaction.

Responsibilities

• Answer calls, take requests, and follow up on work orders.
• Create and complete work orders using the Mainstar Program.
• Maintain schedules and work orders for Housekeeping.
• Organize and update program records for billing purposes.
• Maintain inventory of office supplies for the department.

Skills

Switchboard and receptionist experience

Supervisory experience

Excellent verbal communication skills

Ability to effectively interact with staff and residents

Strong multi-tasking abilities

Job description

Location: Maris Grove by Erickson Senior Living

Join our team as a Communications Supervisor (Front Desk Supervisor), where you'll handle Communications Specialist duties while assisting with scheduling, staffing, and evaluations. You'll coordinate staff coverage and keep the Communications Manager informed of any changes, providing essential support along the way.

Compensation: Starts at $24.00 an hour, commensurate with experience.

What We Offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

How You Will Make An Impact

• Answer calls, take requests, and follow up on work orders from residents and staff
• Create, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Maintain the schedules and work orders for Housekeeping
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes
• Maintain inventory of office supplies for the department.
• Assist with office work, filing, and distribution of interoffice mail

What You Will Need

• Switchboard and receptionist experience required
• Supervisory experience required
• Excellent verbal communication skills
• Ability to effectively interact with all levels of staff and residents
• Strong multi-tasking abilities

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Maris Grove is a beautiful 87-acre continuing care retirement community in Glen Mills, Pennsylvania. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Maris Grove helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.