Front Desk Medical Office Assistant — Patient Care & Admin

Erickson Living; Matthews (NC); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Onsite healthcare centers

Health & wellness benefits

PTO Plans

401k with 3% match

Education assistance

Growth opportunities

Volunteer hours

Job summary

Windsor Run by Erickson Senior Living is seeking a Medical Office Assistant to greet patients, gather initial information, and provide essential administrative support to ensure top-notch patient care. The role offers competitive pay and comprehensive benefits.

Compensation starts at $21.50+ per hour and advances with experience. The position emphasizes strong communication, organization, and teamwork within a vibrant senior living community in Matthews, NC.

Qualifications

• Minimum of 1 year of front medical office experience required.
• Ability to use multi-line electronic telephone system.
• Basic computer skills.
• Excellent communication skills.
• Filing/charting and documenting accurate patient records.

Responsibilities

• Receive and schedule patients at the front desk, and answer the phone with accurate messages.
• Answer multi-line phone and document concise messages.
• Manage uploading of new patient information into the portal.
• Request patient medical records from outside providers and follow up to ensure receipt.
• Scan and place documents into patient charts and attach reports to referrals/orders.
• Verify insurances prior to appointment; update insurance in the system.
• Make daily reminder calls to patients for upcoming appointments.
• Assist with completion of Visit Prep forms for efficient provider visits.
• Coordinate care with other departments/specialists as needed.
• Work on spreadsheets and tasks as directed by Practice Administrator.
• Provide exceptional customer service to residents, families, and vendors.

Job description

Windsor Run by Erickson Senior Living is seeking a Medical Office Assistant to greet patients, gather initial information, and provide essential administrative support to ensure top-notch patient care. The role offers competitive pay and comprehensive benefits.

Compensation starts at $21.50+ per hour and advances with experience. The position emphasizes strong communication, organization, and teamwork within a vibrant senior living community in Matthews, NC.