Hospitality Communications Lead — Front Desk Supervisor

815 Windsor Run, LLC; United States; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental and vision packages

PTO plans

Volunteer hours

401k with 3% match

Discount on on-site dining

Growth opportunities

Education assistance and access to 6,0

Job summary

Erickson Senior Living's Windsor Run community is seeking a Communications Supervisor (Front Desk Supervisor) to handle communications duties and assist with scheduling, staffing, and evaluations.

You will coordinate staff coverage, create and distribute work orders, and maintain program records for residents and vendors, while supporting the Communications Manager. This on-site role offers healthcare, retirement benefits, and growth opportunities across Erickson Senior Living communities.

Qualifications

• Switchboard and receptionist experience required.
• Supervisory experience required.
• Excellent verbal communication skills.
• Ability to interact effectively with all levels of staff and residents.
• Strong multi-tasking abilities.

Responsibilities

• Answer calls, take requests, and follow up on work orders from residents and staff.
• Create, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.
• Maintain inventory of office supplies for the department.
• Assist with office work, filing, and distribution of interoffice mail.

Skills

Switchboard experience

Receptionist experience

Supervisory experience

Verbal communication

Multitasking

Job description

Erickson Senior Living's Windsor Run community is seeking a Communications Supervisor (Front Desk Supervisor) to handle communications duties and assist with scheduling, staffing, and evaluations.

You will coordinate staff coverage, create and distribute work orders, and maintain program records for residents and vendors, while supporting the Communications Manager. This on-site role offers healthcare, retirement benefits, and growth opportunities across Erickson Senior Living communities.