Front Desk & Clinical Support Specialist

Bryan Health; Lincoln (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Bryan Health in Lincoln, Nebraska is seeking a clerical/receptionist to support patient care by handling confidential information and maintaining a welcoming front desk. You will interact with patients, physicians and staff, coordinate with departments and assist in unit operations.

The role emphasizes confidentiality, courteous patient interactions, and basic medical terminology. A high school diploma is required, CPR certification is expected, and hospital experience is preferred.

Qualifications

• High school diploma or equivalency required.
• Knowledge of medical terminology desired.
• Basic Life Support (CPR) certification required per manager discretion.

Responsibilities

• Commit to mission and core values.
• Collaborate with other departments in a professional, courteous manner.
• Perform clerical functions such as filing, photocopying, and maintaining unit records.
• Answer telephone promptly and courteously.
• Initiate contact with outside healthcare agencies for information collection.
• Greet and direct patients, physicians, visitors, and staff with friendly service.
• Assist in transporting patients and records as needed.
• Maintain confidentiality of patient information and report priority information to caregiver.
• Maintain supplies inventory on the unit.

Education

High School Diploma or Equivalency

Basic Life Support (CPR) certification

Job description

Bryan Health in Lincoln, Nebraska is seeking a clerical/receptionist to support patient care by handling confidential information and maintaining a welcoming front desk. You will interact with patients, physicians and staff, coordinate with departments and assist in unit operations.

The role emphasizes confidentiality, courteous patient interactions, and basic medical terminology. A high school diploma is required, CPR certification is expected, and hospital experience is preferred.