Front Desk & Clinic Operations Coordinator

MCPHS; Manchester (NH); On-site; USD 37,000 - 52,000; Full time

Job summary

The Forsyth School of Dental Hygiene seeks a Front Desk Administrator to support front desk operations in the Manchester clinic. The role involves scheduling clinical sessions and addressing front desk needs for patients, faculty, staff, and students.

Responsibilities include patient check-in/out, insurance verification, payments, documentation, and coordination with community partners. The position emphasizes HIPAA compliance and reporting for CODA and MCPHS.

Qualifications

• High school diploma required with experience in front desk roles in medical or dental settings.
• Excellent verbal and written communication with patients and team members.
• Proficient computer skills for email, scheduling, and patient management software.

Responsibilities

• Greet patients, manage check-in/out, and schedule appointments.
• Verify insurance, collect payments, and manage documents and receipts.
• Coordinate referrals with community partners and dental offices.
• Maintain patient records and archiving; prepare reports for CODA and MCPHS.
• Train and supervise work-study students; ensure HIPAA compliance.

Skills

Verbal communication

Written communication

Scheduling software

Organizational skills

HIPAA compliance

Education

High school diploma

Job description

The Forsyth School of Dental Hygiene seeks a Front Desk Administrator to support front desk operations in the Manchester clinic. The role involves scheduling clinical sessions and addressing front desk needs for patients, faculty, staff, and students.

Responsibilities include patient check-in/out, insurance verification, payments, documentation, and coordination with community partners. The position emphasizes HIPAA compliance and reporting for CODA and MCPHS.