Insurance Office Receptionist & Client Care Specialist

Mtm Sf; Denver (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Marinelly Toro-Mejia - State Farm Agent is looking for a dynamic individual to join as a Receptionist - State Farm Agent Team Member in Denver, Colorado. This role includes greeting customers, managing appointments, and providing excellent customer service.

The ideal candidate is organized, detail-oriented, and has previous experience in customer service. Join us to grow within the insurance industry while supporting a positive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and eager to learn.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining records.
• Provide excellent customer service and follow up on needs.

Skills

Communication skills

Organizational skills

Customer service

Interpersonal skills

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Life Insurance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance

About Our Agency

For more than 21 years, our agency has been dedicated to helping individuals, families, and businesses protect what matters most and prepare for the future. Inspired by a personal experience with State Farm, our agency was built on a foundation of trust, exceptional service, and a commitment to making a difference in our customers' lives.

Our bilingual team proudly serves the Denver, Aurora, and surrounding Colorado communities with a focus on personalized service, teamwork, and building lasting relationships. We are committed to creating a positive, supportive workplace where team members can grow professionally, develop new skills, and make a meaningful impact every day.

If you’re looking to join a customer-focused team that values collaboration, community, and helping others, we’d love to meet you.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.