Front Desk & Client Services Specialist

FlightSafety International; Georgia; On-site; USD 34,000 - 52,000; Full time

Job summary

FlightSafety International is seeking a Client Services Representative to deliver an excellent frontline customer service experience. You will manage multiple phone lines, greet visitors, coordinate schedules, and support training delivery at our Learning Centers.

The role requires strong English communication, attention to detail, and ability to multitask in a fast-paced environment. A two-year degree and 1–2 years in customer service or hospitality are preferred.

Qualifications

• Associate degree preferred.
• 1–2 years related experience in customer service, hospitality or administration.
• Excellent English communication in verbal and written form.

Responsibilities

• Greet and assist clients and guests at the front desk.
• Manage multiple phone lines and respond to inquiries.
• Provide client schedules by email, print, or app.
• Prepare Client Welcome Packets and shipments.
• Assist with travel arrangements and accommodations logistics.
• Support coordination of training events and center operations.
• Handle basic admin tasks and document processing.

Skills

Customer service

Multitasking

Communication skills

Phone handling

Teamwork

Professionalism

Education

Associate degree (AA)

Tools

MS Office

iPad

Office equipment

Job description

FlightSafety International is seeking a Client Services Representative to deliver an excellent frontline customer service experience. You will manage multiple phone lines, greet visitors, coordinate schedules, and support training delivery at our Learning Centers.

The role requires strong English communication, attention to detail, and ability to multitask in a fast-paced environment. A two-year degree and 1–2 years in customer service or hospitality are preferred.