Front Desk & Client Services Specialist

LifeSkills and Pennyroyal Center; Bowling Green (KY); On-site; USD 21,000 - 23,000; Full time

Job summary

LifeSkills and Pennyroyal Center is seeking a Client Services Representative in Bowling Green, KY. You will handle front desk operations, greet clients, schedule appointments, verify insurance, and maintain client confidentiality in a busy clinic environment.

The role requires a High School diploma, proficiency with Microsoft Office, ability to type, and willingness to travel up to 50% to other locations as needed. This is a full-time position with an hourly wage of $15.60.

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills.
• Ability to operate office equipment, including printers and copiers.
• Typing skills sufficient for accurate and efficient work.

Responsibilities

• Maintain a professional image through respectful communication with clients and staff.
• Answer, screen, and direct a high volume of calls promptly and accurately.
• Greet clients, check them in, and notify staff of arrivals.
• Schedule, confirm, and update client appointments.
• Verify and enter insurance and client information; complete administrative tasks with accuracy.

Skills

Typing

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

LifeSkills and Pennyroyal Center is seeking a Client Services Representative in Bowling Green, KY. You will handle front desk operations, greet clients, schedule appointments, verify insurance, and maintain client confidentiality in a busy clinic environment.

The role requires a High School diploma, proficiency with Microsoft Office, ability to type, and willingness to travel up to 50% to other locations as needed. This is a full-time position with an hourly wage of $15.60.