Clinic Operations Manager - Front Desk & Billing

LifeSkills and Pennyroyal Center; Munfordville (KY); On-site; USD 23,000 - 33,000; Full time

Job summary

LifeSkills and Pennyroyal Center in Munfordville, KY is seeking an Office Manager to oversee front desk operations, scheduling, and billing across locations. You will supervise CSR staff, coordinate training, and ensure accurate data entry in a clinical office environment.

The role requires strong communication, 3+ years in office management, and proficiency with MS Word, Excel, and EHR systems; travel may be up to 25% and some evenings or Saturdays could be required.

Qualifications

• High school diploma required; associate degree preferred.
• 3+ years of administrative or office management experience; supervisory experience preferred.
• Experience in billing, scheduling, front desk, or clinical settings preferred.
• Strong communication, customer service and problem-solving skills.
• Proficient in Word, Excel and EHR systems.

Responsibilities

• Provide direct support and supervision to front desk staff (CSR).
• Manage staff scheduling, leave approvals, payroll, timekeeping, training and evaluations.
• Train staff on administrative procedures, scheduling and EHR use.
• Oversee billing, cash handling, data entry, and office procedures.
• Coordinate facility needs and assist with KCPC administrative as needed.
• Maintain consistent procedures across locations and communicate updates.

Skills

Communication

Customer service

Problem solving

Multitasking

Team leadership

Education

High school diploma

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

EHR systems

Job description

LifeSkills and Pennyroyal Center in Munfordville, KY is seeking an Office Manager to oversee front desk operations, scheduling, and billing across locations. You will supervise CSR staff, coordinate training, and ensure accurate data entry in a clinical office environment.

The role requires strong communication, 3+ years in office management, and proficiency with MS Word, Excel, and EHR systems; travel may be up to 25% and some evenings or Saturdays could be required.