Receptionist

Caribbean Life; New York, Northern (NY, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Job summary

Caribbean Life in New York seeks a friendly Receptionist to greet clients and keep the front desk running smoothly. You will assist agents, schedule showings, and handle basic admin tasks in a fast-paced real estate office.

This critical role requires welcoming communication, organizational skills, and the ability to stay calm under pressure while supporting a busy team of real estate professionals.

Qualifications

• 1+ years in reception, admin, or customer service; real estate experience is a plus but not required.
• Strong phone etiquette, multitasking, and organization.
• Proficient in Microsoft Office, Google Workspace, and basic CRM/MLS systems.
• High school diploma or GED; standard office hours.
• Real estate license or knowledge of real estate terms.
• Experience with Dotloop, DocuSign, Canva, or social media posting.

Responsibilities

• Greet clients and visitors at the front desk in a professional, warm tone.
• Answer and direct calls, emails, and messages; schedule showings for agents.
• Manage calendars, file documents, prepare contracts, and handle mail/packages.
• Check clients in/out, provide coffee/water, and maintain a welcoming waiting area.
• Post new listings to websites, update MLS info, and assist with marketing materials.
• Order supplies, manage visitor log, and handle basic invoices and payments.
• Coordinate with agents on showing schedules, open houses, and client follow-ups.

Job description

About the Role

We’re looking for a friendly, organized Receptionist to be the first face and voice of our real estate office. You’ll help clients, agents, and visitors feel welcome while keeping the office running smoothly.

Key Responsibilities

• Front Desk: Greet clients, agents, and visitors in person and by phone with a professional, warm tone
• Communication: Answer and direct calls, emails, and messages. Schedule appointments and property showings for agents
• Admin Support: Manage calendars, file documents, prepare contracts, and handle mail/packages
• Client Care: Check clients in/out, provide coffee/water, and ensure the waiting area is neat and welcoming
• Listing Support: Post new listings to websites, update MLS info, and assist with marketing materials as needed
• Office Operations: Order supplies, manage visitor log, handle basic bookkeeping like invoices and payments
• Team Support: Coordinate with agents on showing schedules, open house events, and client follow-ups

Qualifications

• Experience: 1+ years in reception, admin, or customer service. Real estate experience a plus but not required
• Skills: Strong phone etiquette, multitasking, and organization. Proficient in Microsoft Office, Google Workspace, and basic CRM/MLS systems
• Personality: Welcoming, professional, detail-oriented, and able to stay calm under pressure
• Requirements High school diploma or GED. Must be able to work standard office hours.
• Real Estate License or knowledge of real estate terms
• Experience with Dotloop, DocuSign, Canva, or social media posting

What We Offer

• Supportive team environment
• Competitive pay + opportunity for growth
• Exposure to the real estate industry and agents