Front Desk & Client Experience Specialist

Opensity Solutions; Boston (MA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions, a leading tech-enabled managed services provider, seeks a Legal Support Specialist to serve as the primary contact for employees, clients, visitors, and vendors. You will manage front desk operations, scheduling, and administrative support to ensure a professional and welcoming workplace.

Ideal candidates bring 3–5 years in receptionist or administrative roles within professional services, exceptional communication, and a client-first mindset.

Qualifications

• Minimum 3–5 years of receptionist, front desk, customer service, or administrative support experience, preferably in professional services or legal environments.
• High school diploma or equivalent required; associate or bachelor’s degree preferred.

Responsibilities

• Greet employees, clients, visitors, and vendors in a professional, welcoming manner.
• Direct calls and inquiries, provide accurate messages, and route to appropriate personnel.
• Support visitor check-ins and maintain visitor logs.
• Ensure seamless client and guest experiences and responsive service.
• Coordinate meeting schedules, calendar events, and room reservations.
• Assist with sorting mail, packages, and office documentation.
• Monitor office supplies and coordinate replenishment.
• Provide support for meetings, events, and administrative tasks.
• Coordinate with departments to ensure smooth operations and security procedures.

Skills

Customer service

Verbal & written communication

Organizational skills

Multitasking

Confidentiality

Problem solving

Independent & team work

MS Office

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Microsoft Office Suite

Scheduling systems

Communication platforms

Job description

Opensity Solutions, a leading tech-enabled managed services provider, seeks a Legal Support Specialist to serve as the primary contact for employees, clients, visitors, and vendors. You will manage front desk operations, scheduling, and administrative support to ensure a professional and welcoming workplace.

Ideal candidates bring 3–5 years in receptionist or administrative roles within professional services, exceptional communication, and a client-first mindset.