Front Desk & Client Concierge — Tax Office

H&R Block, Inc.; Newport (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and run the front desk in our Newport, AR office. This in-person position handles scheduling, intake, and daily office operations alongside tax professionals.

Responsibilities include welcoming clients, answering calls, coordinating appointments with tax specialists, maintaining a tidy office, and safeguarding confidential information. Evening/weekend availability is required during tax season.

Qualifications

• Fast-paced, client-centric experience required.
• Strong interpersonal and communication skills for teamwork.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficiency with MS Office, Teams, and scheduling tools.
• Evenings and weekends during tax season availability.

Responsibilities

• Greet clients and manage check-in in-person.
• Answer calls, schedule appointments, match to tax pros.
• Manage check-in and intake, scan and organize documents.
• Maintain clean, professional office environment.
• Collaborate with tax professionals to ensure smooth operations.
• Handle confidential client information with discretion.

Skills

Client service

Communication skills

Multitasking

Attention to detail

MS Office

Scheduling tools

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and run the front desk in our Newport, AR office. This in-person position handles scheduling, intake, and daily office operations alongside tax professionals.

Responsibilities include welcoming clients, answering calls, coordinating appointments with tax specialists, maintaining a tidy office, and safeguarding confidential information. Evening/weekend availability is required during tax season.