Front Desk & Client Care — Insurance Office

Beth Santillan - State Farm Agent; El Paso (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Competitive salary

Job summary

Beth Santillan - State Farm Agent is seeking a motivated Receptionist Team Member to join our local El Paso office. You will greet customers, manage calls, and support daily operations for a busy insurance team.

The ideal candidate is highly organized, detail-oriented, and eager to learn and grow within the insurance industry. Training and advancement opportunities are available as you contribute to client service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organization

Sales conversations

Microsoft Office

Tools

CRM systems

Job description

Beth Santillan - State Farm Agent is seeking a motivated Receptionist Team Member to join our local El Paso office. You will greet customers, manage calls, and support daily operations for a busy insurance team.

The ideal candidate is highly organized, detail-oriented, and eager to learn and grow within the insurance industry. Training and advancement opportunities are available as you contribute to client service.